Which of the following is an objective of the kickoff call?

• A. Schedule a discovery session and midway sync
• B. Ensure access to the pre-discovery questionnaire(s) and Project Planning board
• C. Agree on the success criteria and high-level timelines
• D. Define the project scope and boundaries

Answer: (C)

Kickoff calls are about aligning expectations early by agreeing on how success will be measured and the high-level timeline for delivering results. When you lock in success criteria, everyone has a shared, objective target to aim for and a way to gauge progress. Pair that with a broad timeline, and the team and stakeholders have a common schedule to plan around, prioritize work, and communicate status. This combination provides the direction the project needs from the start.

Other items, while important, address different purposes: arranging a discovery session and mid-project syncs are more about scheduling and ongoing communication; ensuring access to questionnaires and planning boards is focused on setup and permissions; and defining the project scope and boundaries is part of scope work, which can be addressed alongside or after the initial alignment but doesn’t inherently establish the measurement of success and the overall timeline the kickoff aims to set.