A sales team is using this 'contacts board' to log their different contacts and information related to those people. Which type of use case is this?

• A. Personal planning
• B. Project workflow
• C. Data repository
• D. Process workflow

Answer: (C)

The main idea is storing and organizing information about people in a centralized place for the team to reference. A contacts board functions as a data repository: it holds records for each contact with fields for names, companies, roles, emails, phone numbers, notes, and other attributes, making it easy to search, update, and reuse the data across the team. It’s not about planning tasks for one person (personal planning), nor about coordinating a set of tasks to complete a project (project workflow), nor about outlining steps to carry out a business process (process workflow). The value here is having structured contact information available as a single source of truth.